FAQs
General
Have questions about our microwavable heating pads? Find answers to the most common questions about using, caring for, and getting the most from your Maine Warmers therapeutic heat therapy products.
How Long Should I Microwave My Warmer For?
Our microwavable heating pads typically need 1.5 minutes in the microwave for optimal heat therapy. However, microwave power varies, so start with 1 minute and add 15-30 second intervals until you reach your desired warmth. Never exceed 2 minutes total heating time. Always test the temperature before applying to skin. If your reusable heating pad becomes too hot, let it cool before use. Overheating can damage the natural corn filling and reduce the lifespan of your therapeutic warmer.
How Should I Place My Warmer in the Microwave?
Place the warmer in the middle of the microwave, on a microwave safe dish, folding as necessary in order to make sure that it does not touch any of the inner surfaces that may have food and/or grease residue.
Won't My Maine Warmer Pop in the Microwave?
No! Our heating pads are filled with whole feed corn, not popping corn. This natural corn filling is specifically chosen for its superior heat retention properties and will not pop when microwaved. The whole corn kernels provide long-lasting, moist heat therapy that penetrates deep into muscles for effective pain relief.
How Long Should My Warmer Last?
Your warmer should last for years with normal use and care. The corn filling lasts for a long time retaining its form and mild popcorn-like smell. Because corn is an organic product we recommend either microwaving or freezing within six months of purchase to keep the corn free of any natural organisms.
Can I Use the Same Product For Both Hot and Cold Therapy?
Yes! Our versatile, reusable heating pads work for both heat and cold therapy. For heat therapy to relieve muscle pain, arthritis, or tension, simply microwave as directed. For cold therapy to reduce inflammation or swelling, place your warmer in a sealed plastic bag and freeze for at least 2 hours. This dual-purpose design makes our therapeutic warmers perfect for natural pain relief in any situation.
Are Maine Warmers Washable?
Yes! All our heating pads feature machine washable covers for easy care and long-lasting use. Each warmer has a removable insert with a Velcro closure, allowing you to wash the outer cover as needed. Simply remove the corn-filled insert before washing. This washable design ensures your therapeutic warmer stays fresh and clean for years of use.
Is There A Removable Lining?
Yes. There is an inside cotton cloth lining holding the filling. This provides an extra layer of fabric between your skin and the corn making the product more comfortable and to help retain the heat and cold longer.
Do Maine Warmers Have Any Fragrances Added?
No. Our corn filled heating pads do not contain any added fragrances.
Shipping
We ship our handcrafted heating pads throughout the United States. Learn about our shipping methods, delivery times, and how to track your order.
Shipping Information
Shipping Policy
Last Updated: December 6, 2025
Shipping Locations
We currently ship to addresses within the continental United
States via our website. If you are in Alaska, Hawaii, U.S. territories, or
international locations, please contact us at hello@mainewarmers.com or 207.883.2322
to inquire about your ability to purchase, as well as your shipping options and
rates.
Processing Time
Orders are typically processed and prepared for shipment
within 1-3 business days of receipt. Please note that processing times may be
extended during peak seasons, holidays, or promotional periods. You will
receive a confirmation email when we receive your order, and once it has been
processed and shipped.
Shipping Methods & Delivery Times
We ship via USPS Priority Mail and UPS. Once your order has
been processed and shipped, delivery typically takes 1-5 business days
depending on your location and the shipping method selected.
Please note that delivery times are estimates and not
guarantees. We are not responsible for delays caused by shipping carriers,
weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your
location, package weight, and shipping method. Rates are provided by our
shipping partners (USPS and UPS) and will be displayed before you complete your
purchase.
Express/Expedited Shipping
Express or expedited shipping may be available for urgent
orders. Please contact us at hello@mainewarmers.com
or 207.883.2322 with your order details and delivery deadline to determine if
expedited processing and shipping is possible.
Order Tracking
Once your order ships, you will receive a shipping
confirmation email with tracking information. You can use this tracking number
to monitor your package's progress through the carrier's website.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged,
please contact us immediately at hello@mainewarmers.com
or 207.883.2322. We will work with you and the shipping carrier to resolve the
issue as quickly as possible. Please retain all packaging materials if your
item arrives damaged, as they may be required to file a claim with the carrier.
Out of Stock Items
If your item is out of stock, we will contact you to let you
know when the item will be back in stock, if known, and/or will offer
substitution options. Please be sure to
provide good contact information, email and phone, when placing your order.
Address Accuracy
Please ensure that your shipping address is complete and
accurate. We are not responsible for orders shipped to incorrect addresses
provided by the customer. If you need to update your shipping address, please
contact us as soon as possible after placing your order.
Questions?
If you have any questions about our shipping
policy or your specific order, please contact us at hello@mainewarmers.com or 207.883.2322.
We're here to help!
Returns
Your satisfaction is our priority. If you're not completely happy with your reusable heating pad, we're here to help with returns and exchanges.
Can I Return My Maine Warmer if I'm not Satisfied?
If you are not satisfied with your Maine Warmer, please contact us at hello@mainewarmers.com or 207.883.2322 to make arrangements for return or exchange.