Our products are shipped from Scarborough, Maine.
- US Priority Mail -- 2 - 3 day delivery in most parts of the US
- US Parcel Post -- 7 - 10 days
- UPS Ground -- 5 - 7 working days
- Customer Pick-up in Scarborough, Maine -- Please call to order
Please feel free to call our toll free number for more information about product availability and shipping times. We try to ship orders the day after they were received. Foot Warmers and Hand Warmers may take 5 to 7 days to ship
We offer free UPS Ground shipping within the US on orders of $100 or more.
Shipping charges are calculated on actual shipping costs. We do not add a handling fee.
Customer Pickup in Scarborough, Maine
You may order by phone and pick up your order at 201 US Route 1 in Scarborough, Maine. Monday - Friday 8 AM to 6 PM, Sat. 9 AM - 2 PM Order must be made by phone before pickup.
US Priority Flat Rate Boxes might save you some cash.
If your order is going to the West Coast we may be able to save you money by shipping it in a US Priority Mail Flat Rate Box. If your shipping amount is over $10.85, please call us to order or send an email with your phone number and a convenient time to call you.
If the item you ordered is out of stock we will try to call you (if you provided a phone number) to let you know when the item will be restocked or to see if you want a substitution. If you do not provide a phone number we will send an email.
No need for 2nd-Day Air if shipping to the following statesOrders shipped UPS Ground from Scarborough Maine -- Zip Code 04074 -- to the following states should be delivered 2 days from the time of shipment -- no need for 2nd Day Air to:
CT, DE, MA, ME, MD, NH, NJ, NY, OH, PA, RI, VA, VT, WV
Updated MAY 2013
888-835-7485 | PO Box 6476, Scarborough, ME 04070-6476
8 AM - 6 PM Monday through Friday